Meet the Team

Nikki Tinnerello

Nikki Tinnerello

Legal Assistant

Nikki started working for InterMountain in 2004 as Attorney Tod Cagle’s legal assistant / paralegal for the last 25 years. She coordinates with legal department on acquisitions and loan closings, franchise documents and contracts. Nikki also assists the Accounting Department with new account set up, transfers, and more. She is based at Home Office in Monroe, LA.
Ricardo Godinez

Ricardo Godinez

Corporate Director of National Accounts

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Ricardo Godinez

Ricardo Godinez

Corporate Director of National Accounts

Ricardo has been in the hotel industry for 25 years and started as a Night Auditor then promoted to Front Office Manager. The GM at the time said since he knew all of the corporate accounts, he should try Sales as the Sales Coordinator. He was then promoted to Director of Sales. Later, he joined a larger management company where he was the DOS then Regional DOS of 7 California hotels. He was also a GM before joining InterMountain as a Regional Director of Sales. He has worked with Hilton, Marriott, Starwood, Hyatt and IHG. He has been with InterMountain for 10 years. Ricardo’s favorite part of his job is training and visiting property sales to uncover ways to improve sales performance. Ricardo is based in the Los Angeles, CA area.
Kindra Bielefeld

Kindra Bielefeld

Corporate Director of Sales

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Kindra Bielefeld

Kindra Bielefeld

Corporate Director of Sales

Kindra has worked in the hotel industry for over 13 years. She first worked at a full-service property in Wyoming and fell in love with meeting new people every day. Prior to/while working in sales, she worked at a local movie theatre for 8 years and developed a deep love for movies as well. She has worked her way up from Front Desk at one property to General Manager at another then was offered the opportunity to move to Colorado and join the fun side of hotels, Sales and Revenue Management. Kindra had been eyeing this job with InterMountain for a few years and was lucky enough to join the team in 2017. She was then promoted to Area Director of Sales in 2019. Her favorite part of her job has always and will always be the fact that she gets to work with new and exciting people and situations on a daily basis, but that most of this job stays the same. You are able to get good at things, but it is never dull. Kindra is based in the Denver, CO area. 
Claire Hill

Claire Hill

Digital Services and Marketing Manager

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Claire Hill

Claire Hill

Digital Services and Marketing Manager

Claire joined InterMountain in September 2020 on the eCommerce/Digital Services team. Prior to this, she owned an invitations and specialty paper product business where she did graphic design, managed a retail shop and marketed the business. Prior to that, Claire worked at our own Shreveport hotels as Director of Sales. She is bringing marketing, design and hotel experience to the team. She will work mostly remote at her home in Shreveport, LA, but also join the team in Monroe regularly. 
Matthew Santiago

Matthew Santiago

Digital Services and Marketing Manager

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Matthew Santiago

Matthew Santiago

Digital Services and Marketing Manager

Matthew started his hospitality career as an eCommerce intern about a year and a half ago. Prior to that, he worked in the restaurant industry as a server. He joined the IMM Family in March of 2019. He recently graduated from Louisiana Tech University with his MBA. (How ‘bout them dawgs!) Matthew is based at the Home Office in Monroe, LA.
Patricia Durham

Patricia Durham

Regional Director of Revenue Management

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Patricia Durham

Patricia Durham

Regional Director of Revenue Management

Tricia started at the Days Inn Raleigh Durham Airport on the Front Desk. She then moved to Director of Sales then was promoted to General Manager. She joined InterMountain in 2012 as the GM for TownePlace Suites Fayetteville Cross Creek, NC. While she was a GM in her spare time, she trained to become a Revenue Manager. In 2019, she joined our Revenue Management team. Her favorite part of her job is the revenue calls. She loves connecting with properties and helping them meet their revenue goals. Tricia is based in the Fayetteville, NC area. 
Nicole Sohns

Nicole Sohns

Regional Director of Revenue Management

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Nicole Sohns

Nicole Sohns

Regional Director of Revenue Management

Regional Director of Revenue Management - Nicole started working in hotels during her freshman year of college in 2006. She graduated with a BS in Hospitality Management in 2010 from East Stroudsburg University, PA. She has worked in all positions at the hotel including being a GM for several years at Marriott, Hilton and independent hotels. She began her Revenue Management career in 2017 with Aimbridge Hospitality/Pillar Hotels & Resorts. She joined the InterMountain Family in September of 2018. She loves the challenge of improving a struggling hotel. Celebrating that success is so much more rewarding. Nicole is based in the Scranton, PA area. 
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Shannon Barr

Shannon Barr

Regional Director of Revenue Management

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Shannon Barr

Shannon Barr

Regional Director of Revenue Management

Shannon started at Front Desk at an exterior entrance hotel in 1997. She learned a lot through that job. She then moved into sales and became the DOS for the Embassy Suites in Jacksonville, FL. Her husband served in the Navy, so they moved almost every three years based on where he was stationed. She was the GM of the Hilton Garden Inn in Harrisburg, PA. The next move was to Oklahoma City, where she was the DOS for the Courtyard and Residence Inn in Downtown OKC, managed by John Q Hammons. After three years there, they moved back to Pennsylvania. John Q Hammons did not have any hotels located in that area so she transferred to Revenue Management so she could work remotely for them. Three years later, they were on the move again landing in Monroe, LA where her husband has retired. She joined InterMountain as the GM of TownePlace Suites Monroe in 2017. She realized her passion was in Revenue Management and pursued a position with InterMountain. Her favorite part of her job is that every day is different – never know what is going to pop up! She loves working with her hotel teams. They are the fuel to the fire for her. Shannon is based in the Monroe, LA area. 
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Stephanie Warren

Stephanie Warren

Corporate Sales Trainer/Bench Manager

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Stephanie Warren

Stephanie Warren

Corporate Sales Trainer/Bench Manager

Stephanie has been in the hospitality industry for 25 years working with Hilton, Marriott, IHG and Hyatt brands. She has been with InterMountain Management 3.5 years. She loves engaging with her hotels, building relationships with the teams and accounts. She also loves booking business! Stephanie is based in the Jackson, MS area. 
Leonardo Charles

Leonardo Charles

Digital Services & Marketing Manager

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Leonardo Charles

Leonardo Charles

Digital Services & Marketing Manager

Leonardo moved to Monroe, LA from Monterrey, Mexico in 2021 to become a Digital Services Manager. He graduated from Universidad Autonoma de Nuevo Leon (Monterrey, MX) with a degree in Administration. Prior to joining InterMountain, Leonardo worked in finance and accounting for HEB Mexico Grocery Company (Retail industry). As a Digital Services Manager, Leonardo works closely with hotels to optimize their online presence and creating digital marketing strategies. Leonardo is based at Home Office in Monroe, LA. 
Chloe Powell

Chloe Powell

Digital Services & Marketing Manager

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Chloe Powell

Chloe Powell

Digital Services & Marketing Manager

Chloe joined the Digital Marketing team in January 2023. With a background in event coordination and hospitality, Chloe brings a wealth of knowledge to her role. Before joining InterMountain, Chloe worked as an event coordinator at Bayou Desiard Country Club, where she gained valuable experience in managing events and ensuring that every detail was executed flawlessly. Prior to that, she worked at The Cyrus, a boutique hotel in Topeka, Kansas, where she honed her skills in customer service and hospitality. She is excited to apply her knowledge and experience to her role on the Digital Marketing Team, where she will be working closely with hotels to optimize their online presence and creating digital marketing strategies. Chloe is based at Home Office in Monroe, LA. 
Allie Doss

Allie Doss

Digital Services & Marketing Manager

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Allie Doss

Allie Doss

Digital Services & Marketing Manager

Allie is a graduate of the University of Louisiana at Monroe (ULM), where she earned a degree in Marketing and Hospitality. During her time at ULM, Allie participated in the Disney College Program, where she worked at the resorts and had the opportunity to learn from Disney Marketing Executives. This experience provided Allie with invaluable insight into the marketing strategies of one of the world's most successful companies, as well as hands-on experience in the hospitality industry. After completing the Disney College Program, Allie interned at Discover Monroe-West Monroe, where she discovered her love and passion for tourism and hospitality. During her internship, she gained hands-on experience in marketing, event planning, and customer service while promoting the area as a tourist destination. She joined the InterMountain Digital Marketing Team in the summer of 2022. Allie is excited to apply her knowledge and experience to her role as a Digital Services and Marketing Manager. She works closely with hotels to optimize their online presence and create digital marketing strategies. Allie is based at Home Office in Monroe, LA. 
Mitzi Albritton

Mitzi Albritton

Human Resources Manager

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Mitzi Albritton

Mitzi Albritton

Human Resources Manager

Mitzi graduated from Louisiana Tech University and holds a degree in Business Management. She started working for InterMountain in January 2006 as a Front Desk Clerk at Courtyard Monroe, LA. She quickly worked her way up to become the AGM of Residence Inn Monroe, LA August of the same year. In summer 2008, Mitzi became the General Manager of Residence Inn Monroe, LA. She transferred to become the opening General Manager of TownePlace Suites Monroe, LA. In 2012, Mitzi won Marriott’s TownePlace Suites Opening GM of the Year in 2012. She went on to win InterMountain’s 2013 Clara Weaver GM of the Year award. She also won InterMountain’s 2014 and 2015 Emerald GM of the Year Awards. In January 2015, Mitzi became an Area Manager of Operations. She became InterMountain’s HR Manager in January 2016. Mitzi won InterMountain’s 2019 Trailblazer Award for her work in leading the launch of a new payroll and attendance software for the company.

Tammi Owens

Tammi Owens

Payroll Manager

Tammi graduated from Northeast Louisiana University with a degree in Office Administration. She began her career with InterMountain in 2013 as Payroll Specialist. Prior to joining InterMountain, Tammi worked in the oil and gas, and road construction industries in various capacities of administration/payroll for 21 years combined. In 2017, she promoted to payroll manager and oversees all facets of payroll at the hotel level. Tammi is now the Payroll Manager and works diligently to make sure that all InterMountain associates are paid properly and on time. She truly believes in teamwork to make that happen. Her famous saying is “I never knew there were so many details in the hotel business until I came to work for InterMountain!” 

Tara Brock

Tara Brock

Employee Benefits Manager

Tara began her career with InterMountain in June 2017 as the Employee Benefits Manager. She attended University of Louisiana at Monroe in Business. Prior to joining InterMountain, Tara worked as a Supervisor in Mortgaging and Office Assistant for a local hospital. Tara is responsible for insurance benefits for all InterMountain employees. She also assists associates with FMLA benefits, Workers Comp claims, Background/Drug Screenings, Shoes for Crews and more. Tara is based at Home Office in Monroe, LA.
Lori Ellersick

Lori Ellersick

Employee Relations Manager

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Lori Ellersick

Lori Ellersick

Employee Relations Manager

Lori began her hospitality career in select service brands and extended stay hotels. She has work in some capacity at almost all Marriott select service brand hotels. Lori’s long General Manager tenure was at the Residence Inn Chico, CA and as the General Manager at the Home2 Suites by Hilton Atascadero, CA. She holds a Liberal Studies degree with a minor in Psychology. Lori is currently working on obtaining my SHRM-CP certificate and possibly the PHRca certificate this year. She started with InterMountain in December 2006 as the Sales Manager for the Courtyard and Residence Inn Chico, CA. She quickly moved her way up to Director of Sales then to General Manager. As General Manager, her hotel won several awards. She and her team successfully opened the Home2 Suites in Atascadero during the pandemic, and it was a true labor of love. In 2021, she left hospitality to work in Human Resources for the State of California with an emphasis on worker’s compensation, recruitment, career counseling, and workforce planning. In her new role as InterMountain’s Employee Relations Manager, she will be researching and explaining laws (West Coast with an emphasis in California law changes) concerning employment with the home office. She will also be assisting our west coast properties with anything HR related. Lori is based in Central California.
Karen Kinnaird

Karen Kinnaird

Payroll Specialist

Karen graduated from University of Louisiana at Monroe (Northeast Louisiana University at the time) with a degree in accounting. She joined InterMountain as a Payroll Specialist in 2006. Prior to joining InterMountain, Karen worked in the oil and gas industry. As an InterMountain Payroll Specialist, she is responsible for processing payroll at the hotels. Karen is based at Home Office in Monroe, LA. 
Marsha Lee

Marsha Lee

Payroll Specialist

Marsha attended Houston Community College for Human Resources Management. Began career at InterMountain in 2012 as Payroll Specialist. Marsha spent 20+ years in Human Resources and Payroll experience. Prior to joining InterMountain, Marsha worked at Coca Cola for 12 years in Human Resources/Payroll, and worked in the Convenient Store business, as Human Resources Manager, for several years. At InterMountain, she works to ensure all employees are paid correctly and on time. Marsha is based at the Home Office in Monroe, LA.
Diane Claunch

Diane Claunch

HR Administrative Assistant

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Diane Claunch

Diane Claunch

HR Administrative Assistant

Diane joined InterMountain Management in July 2019 as Home Office Receptionist and recently she moved into her new role as Human Resources Administrative Assistant.  Before InterMountain, her work experience included many varied positions such as bank teller, teacher, flight attendant, and pharmaceutical sales representative.  Diane attended the University of Louisiana at Monroe as a recipient of the McNeely English Scholarship and graduated summa cum laude from ULM with a BA degree in English Education. Diane is based at Home Office in Monroe, LA. 
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Heather Drake

Heather Drake

Senior Financial Accountant

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Heather Drake

Heather Drake

Senior Financial Accountant

Heather obtained a Bachelor of Business Administration from the University of Louisiana at Monroe where she majored in accounting. She is a licensed CPA (Certified Public Accountant).  While Heather has explored other business industries, including public accounting, heavy-duty truck parts sales and service, and steel fabrication and construction, she has found her passion working in the hospitality industry. Heather is a member of the AICPA and Society of Louisiana CPAs. Heather is based at Home Office in Monroe, LA.
Meagan Cole

Meagan Cole

Financial Accountant

Meagan joined InterMountain in 2013 as a Financial Accountant. Her primary responsibilities include monthly financial reporting and annual budget creation. She is a graduate of University of Louisiana at Monroe where she holds a degree in accounting. She works remote and is based in the Alexandria/Pineville, LA area.
Terri Hoggatt

Terri Hoggatt

Financial Accountant

Terri began her career as a Financial Accountant with InterMountain in June 2019.  She graduated from Louisiana Tech University with a B.S. in Accounting.  Prior to joining InterMountain, Terri worked in the healthcare industry for over 17 years.  She enjoys working with the many hospitality teams across the country.  Terri is based at the Home Office in Monroe, LA.
Angela Clark

Angela Clark

Financial Accountant

Angela joined InterMountain in February 2019 as Financial Accountant. She graduated from Delta State University in Cleveland, MS with a BBA in Accountancy. She became a licensed CPA (Certified Public Accountant) in 1995. Prior to moving to Louisiana, Angela worked as a Corporate Tax Accountant for a publicly traded company in the agriculture industry. At InterMountain, she prepares and assists various properties with managing finances and financial reporting. Angela is based at Home Office in Monroe, LA.
Carol Durham

Carol Durham

Financial Accountant

Carol joined InterMountain in 2019 as a Financial Accountant. She is a graduate of the University of Louisiana at Monroe with a degree in accounting. Prior to joining InterMountain, Carol worked as Assistant Controller for a local hospital where she gained valuable experience in all aspects of accounting during her years with that healthcare system. Carol is based at Home Office in Monroe, LA. 
Daniel Smith

Daniel Smith

Financial Accountant

Daniel graduated from Louisiana Tech University with honors in a Bachelor of Accounting and a Master of Business Administration. As a Financial Accountant, he creates financial statements each month, create a yearly budget and manage cash positions of hotels. Daniel is based at Home Office in Monroe, LA.    
Corrina Terral

Corrina Terral

Accounts Payable Manager

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Corrina Terral

Corrina Terral

Accounts Payable Manager

Corrina holds a Bachelor’s degree in accounting from Louisiana Tech University. She has more than fifteen years of experience as an accountant in Telecommunications and Corrections. Corrina joined InterMountain in fall of 2022 as the Accounts Payable Manager. In addition to accounts payable, she handles the monthly financials for a couple of properties. Corrina is based at Home Office in Monroe, LA. 
Amy Strickland

Amy Strickland

Accounts Payable

Amy joined InterMountain since January of 2008. She started in the Accounts Payable Department. Currently, Amy is the Check Writer/Cash Manager for all hotels. She has been in this role for many years. Amy is based at Home Office in Monroe, LA. 
Lynn Thompson

Lynn Thompson

Accounts Payable

Lynn began with InterMountain in February of 2017. Prior to joining InterMountain, she was an office manager for a small business of about 30 to 35 employees where she had many accounts payable responsibilities. Moving to InterMountain has been a wonderful challenge for her as the volume of invoices is greater than her previous roles. As an InterMountain Accounts Payable Associate, Lynn is responsible for making sure invoices are entered in a timely and efficient manner and that both the vendors and the hotel properties are kept current and happy. She works along side general managers, assistant general managers, directors of sales, above property team members, accountants and more. Lynn is based at Home Office in Monroe, LA. 
Ashley Weaver

Ashley Weaver

Accounts Payable

Ashley started in the hospitality industry working as a hotel front desk clerk. She then moved to InterMountain Home Office as an Accounts Payable Associate in 2016. She also has experience as a small business manager. She is responsible for processing invoices/outgoing payments, verifying AP data, monitoring utilities, monitoring use tax, reconciling statements.  She has led the relationship with Fintech to facilitate payments for regulated alcohol purchases hotels. Ashley is based at Home Office in Monroe, LA. 
Susie Simmons

Susie Simmons

Accounts Payable

Susie joined InterMountain in September 2021 as an Accounts Payable Associate. Prior to joining InterMountain she worked with engineering firms, hospitals and manufacturing/service facilities. She has extensive experience in accounts payable, accounts receivable and payroll. Susie is based at Home Office in Monroe, LA. 
Lauren Rodriguez

Lauren Rodriguez

Accounts Payable

Lauren joined InterMountain in February 2021 as an Accounts Payable Associate. She has an associate degree in General Studies from Louisiana Delta Community College. Before joining InterMountain, Lauren was the Operations Manager at Skyport Aviation in Jacksonville, NC for 3 years before returning to Louisiana. Lauren is based at Home Office in Monroe, LA.  
Kathleen Dupree

Kathleen Dupree

Sales Tax Associate

Kathleen graduate from University Louisiana at Monroe with a BBA in Accounting. She is a CPA (Certified Public Accountant). She joined InterMountain as a Sales Tax Associate and works with sales tax filings and license renewals.  Kathleen is based at Home Office in Monroe, LA.
Chandra Mattox

Chandra Mattox

Sales Tax Associate

Chandra joined InterMountain in September 2020.  Prior to that, Chandra worked 10+ years in the Home Mortgage industry where she worked in a variety of positions from New Loan Set Up Auditor to Sr. Credit Review/Fraud Auditor to Funding Auditor. With InterMountain, Chandra works in the Sales Tax department where she processes monthly sales tax filings. She also renews licenses and permits for the hotels. Chandra is based at Home Office in Monroe, LA. 
Brian Nims

Brian Nims

Business Analyst

Brian joined InterMountain in 2019 as a Business Analyst. His responsibilities include underwriting potential acquisitions and maintaining the IMM corporate ERP system. Brian obtained his MBA from Louisiana Tech University where he also holds an undergraduate degree in Finance.

Jessica Brown

Jessica Brown

Accounting Administrative Assistant

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Jessica Brown

Jessica Brown

Accounting Administrative Assistant

Jessica joined InterMountain in 2019 in the Accounts Payable department working with open and under-construction hotels. She became the Accounting Administrative Assistant in 2021. Jessica graduated from University of Louisiana at Monroe in Business & Spanish. She assists hotels with opening and maintaining various accounts such as virtual credit cards & merchant accounts. She also sets up and maintains Sam.gov and Dunns & Bradstreet listings. Jessica is a certified travel agent. She is based at Home Office in Monroe, LA.
Darian Patterson

Darian Patterson

Regional Chief Engineer

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Darian Patterson

Darian Patterson

Regional Chief Engineer

Darian has been in the hospitality industry for twenty years. He began his career in the maintenance department as Chief Engineer for the Residence Inn Fort Smith. Darian is also a Licensed Electrician (Journeyman) Arkansas. He has experience working with focus-service hotels for Marriott, Hilton, Hyatt, Holiday inn, LaQuinta and Wingate. As InterMountain’s Regional Chief Engineer, Darian and his team are part of our greater Asset team. He works with all maintenance teams at all properties. He also takes care of our National Accounts Services with pest control, elevator and other vendors. He has four Bench Chief Engineers that are on his team. Darian is based in Fort Smith Arkansas.
Alton Clay

Alton Clay

Asset Manager

Alton coordinates the FF&E procurement process for InterMountain Renovations projects. He started with the company in 2017 after graduating with his BBA from the University of Louisiana at Monroe.
Megan Riley

Megan Riley

Senior Regional Director of Operations

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Megan Riley

Megan Riley

Senior Regional Director of Operations

Megan started career in hospitality more than twenty-five years ago in full-service hotels where she did room service, front desk and reservations. She then moved to focused services hotels and became a Reservations Manager, Front Office Manager, and then moved into Assistant General Manager which was a Dual position of Operations and Sales. She became a General Manager in 2001 and worked in the Extended Stay segment. After that, Megan became a General Manager of a Courtyard which is where she started her journey with InterMountain in 2005. While there, her hotel became a training hotel and Courtyard Bistro expert. She was also a part of the opening teams when needing assistance. She holds a Bachelor of Science degree in Organizational Behavior. She also has a Hotel Management Certification from Diablo Valley College. She has experience in working with Extended Stay America, Marriott, Sheraton Four Points, Holiday Inn Select and Crowne Plaza, Hilton select service brands, Marriott select service brands, Hyatt Place, and assisted with Boutique Hotels. As the Senior Regional Director of Operations, Megan manages a team of hotels and assists with helping them stay in brand and InterMountain compliance. She works with ownership to drive success and profitability for their hotels and handle the overseeing of the day to day operations. In addition, she supports the other Regional and Area Managers and works with them to improve overall performance and success for InterMountain in relation to the Operational team. Megan is based in Ridgefield, Washington.
John Birr

John Birr

Regional Director of Operations

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John Birr

John Birr

Regional Director of Operations

John began his hospitality career more than thirty years ago as a Food & Beverage Manager. After that, he moved to Assistant General Manager then to  General Manager. He is now one of our Regional Director of Operations. He has experience working with Holiday Inn, Hilton and Marriott hotels. As a Regional Director of Operations, John partners with hotel teams and their ownership to be good representatives of their brand and InterMountain management, promoting a culture to developing talents. He coaches and inspires our operation teams for improved guest satisfaction and work with our teams to engineer bottom line results. John is based in North West Florida in the city of Crestview.
Lewis Williamson

Lewis Williamson

Regional Director of Operations

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Lewis Williamson

Lewis Williamson

Regional Director of Operations

Lewis began his career in hospitality more than twenty years ago as a Night Auditor. He has worked with Choice, Hilton, Marriott, IHG and Radisson, but he is always eager to learn more. Lewis has been focused on select brand hotels and has served as both a GM and DOS at all of the hotels he managed. As a Regional Director of Operations with InterMountain, Lewis manages the overall operation of a portfolio of hotels by maintaining established costs and quality standards, maximizing profits, developing and retaining associates, and exceeding guest expectations. He examines, analyzes, and evaluates the operations of my assigned properties to ensure adherence to InterMountain and franchise standards and policies. Lewis lives just south of Madison, WI. 
Noreen McGillion

Noreen McGillion

Regional Director of Operations

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Noreen McGillion

Noreen McGillion

Regional Director of Operations

Noreen McGillion graduated from Queen Margaret University, Edinburgh, Scotland, with a degree in Tourism Management in 2001. She moved to the United States in 2003, beginning her career in hospitality at the Spa at JW Marriott Desert Springs, eventually joining InterMountain in late 2008. While her career started in full-service her predominant experience is within focus service, specifically Marriott over the last 20 years. She has been in her current role as Regional Director of Operations since September 2020, where she manages the overall operations of a portfolio of hotels throughout California, Arizona, and New Mexico. She is based in Oceanside, California.
Tim Douglas

Tim Douglas

Regional Director of Operations

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Tim Douglas

Tim Douglas

Regional Director of Operations

Tim graduated from Texas A&M University with a BS in Recreation, Parks & Tourism Science. He began his career in full-service hotels as a bellman then joined InterMountain in 2009 where he worked in Operations, Food & Beverage and Sales. Most of his experience is in Marriott and Hilton hotels. Tim is currently a Regional Director of Operations supporting several hotels in various brands across our portfolio. Tim is based in Austin, TX. 
Michael Ashley

Michael Ashley

Regional Director of Operations

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Michael Ashley

Michael Ashley

Regional Director of Operations

With a BS Business degree, concentration in Hospitality Management, Michael has been in the hospitality industry for more than twenty years. After transitioning out of the Army, began working in full-service 4 and 5 diamond hotels in Birmingham, AL and Seattle WA in sales. After 11 years in full-service, joined InterMountain Management as a Director of Sales and opened the first downtown/urban Hyatt Place in the brand next to the Space Needle. Promoted to area DOS 4 years later, then Senior Regional Director of Sales. After four years in that position, moved so a Senior Business Analyst, and then Regional Director of Operations. He currently oversees hotels in Arkansas, Colorado, California, and Nebraska. Michael is based in Northwest Arkansas.
Mark Howard

Mark Howard

Regional Director of Operations

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Mark Howard

Mark Howard

Regional Director of Operations

After retiring from a twenty-two year career in the Army, Mark started his hospitality career at the HomeTowne Suites in 2008. He has been with InterMountain since December of 2016, starting as the General Manager at the Residence Inn in Jackson, MS.  In 2017, he was promoted to an Area Manager of Operations in the Jackson, MS market. In February of 2023, Mark became a Regional Director of Operations overseeing properties in Mississippi and Louisiana. He has experience working with HomeTowne Suites, Marriott, Hyatt, Best Western and Wingate hotels. Mark is based Madison, Mississippi.  
Paul Schmidt

Paul Schmidt

Area Manager of Operations

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Paul Schmidt

Paul Schmidt

Area Manager of Operations

Based in Medford, Oregon, Paul joined InterMountain in 2011 as General Manager of the Homewood Suites in Medford. In 2016, he was promoted to Dual General Manager of the Homewood Suites and the newly built Hilton Garden Inn, both in Medford.  In 2022 he was promoted to Area Director of Operations. Paul has over 25 years of Hotel General Manager experience and 20 years of Hilton hotel experience.
Adrian Villalobos

Adrian Villalobos

Area Manager of Operations

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Adrian Villalobos

Adrian Villalobos

Area Manager of Operations

Adrian’s love of hospitality started at a young 17 years old where he began as a bell boy at a full-service Marriott hotel. He has worked in full-service, extended stay and focus service hotels. In various roles, but so far, his favorite roll has been as a Director of Sales. Adrian loves the sales process, whether it is uncovering or going after room revenue. It is thriving for him. Adrian is currently one of our Area Directors of Operations where he is the General Manager for the Hilton Garden Inn Cupertino and supports other InterMountain hotels in the area. Adrian is based in the Silicon Valley/ San Francisco Bay area in California.
Alyssa Lewter

Alyssa Lewter

IT Specialist

Alyssa joined InterMountain in April 2021 as an IT Specialist. She holds an Associate Degree in Information Technology from Louisiana Delta Community College. Prior to joining InterMountain, she was an electrician for a lumber company, and sometimes also worked on computers/technology while there. She gained knowledge and a love for technology which inspired her to pursue a degree in IT leading her to the path of joining InterMountain. Alyssa prepares, manages and orders various IT equipment for the hotels. She also provides technical assistance for end-users at the hotels & at home office. Alyssa is based at Home Office in Monroe, LA. 
Reagan Crotwell

Reagan Crotwell

Project Manager

Reagan graduated from the University of Louisiana at Monroe in 2016 with a Degree in Construction Management and joined InterMountain as Project Manager in January of 2017.  His focus centers on maintaining positive relationships with clients and brand representatives at Marriott, Hilton, and Hyatt, as well as delivering projects to InterMountain’s operations team on schedule and within budget.
Will Daniels

Will Daniels

Project Manager

Will graduated from University of Louisiana at Monroe in 2018 with a Degree in Construction Management. While in school, Will did an internship with InterMountain in 2016. After graduation, he went to work for a General Contractor for 4.5 years in Texas. Then spent two years in Fort Worth, Texas as Superintendent – Commercial Division and two years in Houston, Texas as Superintendent – Civil Division. During that time, he gained project experience in distribution facilities, drainage improvements/infrastructure, building demolition and hospitality. Will started with InterMountain in August of 2022 as a Project Manager for New Construction where he manages new builds from project inception to opening – managing budgets and coordinating the construction process. He is also involved as a Project Manager in ongoing renovations. Will is based at Home Office in Monroe, LA. 
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