Meet the Team

Nikki Tinnerello

Nikki Tinnerello

Legal Assistant

Nikki started working for InterMountain in 2004 as Attorney Tod Cagle’s legal assistant / paralegal for the last 25 years. She coordinates with legal department on acquisitions and loan closings, franchise documents and contracts. Nikki also assists the Accounting Department with new account set up, transfers, and more. She is based at Home Office in Monroe, LA.
Amy Beaver

Amy Beaver

Office Manager

Amy joined InterMountain in December 2021 as Office Manager and Supervisor of the Accounts Payable department. Her responsibilities include managing all of the hotel and corporate credit cards, employee expense statements, and the payment and allocations of all corporate invoices. She has over 30 years of accounting experience prior to joining InterMountain – mostly from the retail and the construction industry. Amy is based at Home Office in Monroe, LA.
Mitzi Albritton

Mitzi Albritton

Human Resources Manager

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Mitzi Albritton

Mitzi Albritton

Human Resources Manager

Mitzi graduated from Louisiana Tech University and holds a degree in Business Management. She started working for InterMountain in January 2006 as a Front Desk Clerk at Courtyard Monroe, LA. She quickly worked her way up to become the AGM of Residence Inn Monroe, LA August of the same year. In summer 2008, Mitzi became the General Manager of Residence Inn Monroe, LA. She transferred to become the opening General Manager of TownePlace Suites Monroe, LA. In 2012, Mitzi won Marriott’s TownePlace Suites Opening GM of the Year in 2012. She went on to win InterMountain’s 2013 Clara Weaver GM of the Year award. She also won InterMountain’s 2014 and 2015 Emerald GM of the Year Awards. In January 2015, Mitzi became an Area Manager of Operations. She became InterMountain’s HR Manager in January 2016. Mitzi won InterMountain’s 2019 Trailblazer Award for her work in leading the launch of a new payroll and attendance software for the company.

Tammi Owens

Tammi Owens

Payroll Manager

Tammi graduated from Northeast Louisiana University with a degree in Office Administration. She began her career with InterMountain in 2013 as Payroll Specialist. Prior to joining InterMountain, Tammi worked in the oil and gas, and road construction industries in various capacities of administration/payroll for 21 years combined. In 2017, she promoted to payroll manager and oversees all facets of payroll at the hotel level. Tammi is now the Payroll Manager and works diligently to make sure that all InterMountain associates are paid properly and on time. She truly believes in teamwork to make that happen. Her famous saying is “I never knew there were so many details in the hotel business until I came to work for InterMountain!” 

Tara Brock

Tara Brock

Employee Benefits Manager

Tara began her career with InterMountain in June 2017 as the Employee Benefits Manager. She attended University of Louisiana at Monroe in Business. Prior to joining InterMountain, Tara worked as a Supervisor in Mortgaging and Office Assistant for a local hospital. Tara is responsible for insurance benefits for all InterMountain employees. She also assists associates with FMLA benefits, Workers Comp claims, Background/Drug Screenings, Shoes for Crews and more. Tara is based at Home Office in Monroe, LA.
Karen Kinnaird

Karen Kinnaird

Payroll Specialist

Karen graduated from University of Louisiana at Monroe (Northeast Louisiana University at the time) with a degree in accounting. She joined InterMountain as a Payroll Specialist in 2006. Prior to joining InterMountain, Karen worked in the oil and gas industry. As an InterMountain Payroll Specialist, she is responsible for processing payroll at the hotels. Karen is based at Home Office in Monroe, LA. 
Marsha Lee

Marsha Lee

Payroll Specialist

Marsha attended Houston Community College for Human Resources Management. Began career at InterMountain in 2012 as Payroll Specialist. Marsha spent 20+ years in Human Resources and Payroll experience. Prior to joining InterMountain, Marsha worked at Coca Cola for 12 years in Human Resources/Payroll, and worked in the Convenient Store business, as Human Resources Manager, for several years. At InterMountain, she works to ensure all employees are paid correctly and on time. Marsha is based at the Home Office in Monroe, LA.
Maria Roberts

Maria Roberts

Payroll Specialist

Maria graduated from University of Louisiana at Monroe with a business management degree and was awarded Most Outstanding Graduate. She joined InterMountain in February 2021 as the Administrative Assistant/Accounts Payable. Maria excelled in that role and became a Payroll Specialist in September 2021 where she is currently.  She is responsible for XXX. Maria is based at Home Office in Monroe, LA. 
Diane Claunch

Diane Claunch

HR Administrative Assistant

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Diane Claunch

Diane Claunch

HR Administrative Assistant

Diane joined InterMountain Management in July 2019 as Home Office Receptionist and recently she moved into her new role as Human Resources Administrative Assistant.  Before InterMountain, her work experience included many varied positions such as bank teller, teacher, flight attendant, and pharmaceutical sales representative.  Diane attended the University of Louisiana at Monroe as a recipient of the McNeely English Scholarship and graduated summa cum laude from ULM with a BA degree in English Education. Diane is based at Home Office in Monroe, LA. 
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Mallory Lawrence

Mallory Lawrence

Senior Financial Accountant

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Mallory Lawrence

Mallory Lawrence

Senior Financial Accountant

Mallory holds a BBA in Finance from University of Louisiana at Monroe, and a post-baccalaureate certificate in accounting. She became a CPA (Certified Public Accountant) in 2018. Mallory joined InterMountain’s Accounting department in 2016. During her time at InterMountain, she has lead initiatives with M3 and has become the M3 expert for InterMountain. She leads the new hotel onboarding and system administration. She works mostly with hotels under construction and hotels new to InterMountain. Mallory is based at Home Office in Monroe, LA. 
Heather Drake

Heather Drake

Senior Financial Accountant

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Heather Drake

Heather Drake

Senior Financial Accountant

Heather obtained a Bachelor of Business Administration from the University of Louisiana at Monroe where she majored in accounting. She is a licensed CPA (Certified Public Accountant).  While Heather has explored other business industries, including public accounting, heavy-duty truck parts sales and service, and steel fabrication and construction, she has found her passion working in the hospitality industry. Heather is a member of the AICPA and Society of Louisiana CPAs. Heather is based at Home Office in Monroe, LA.
Megan Cole

Megan Cole

Financial Accountant

Meagan joined InterMountain in 2013 as a Financial Accountant. Her primary responsibilities include monthly financial reporting and annual budget creation. She is a graduate of University of Louisiana at Monroe where she holds a degree in accounting. She works remote and is based in the Alexandria/Pineville, LA area.
Terri Hoggatt

Terri Hoggatt

Financial Accountant

Terri began her career as a Financial Accountant with InterMountain in June 2019.  She graduated from Louisiana Tech University with a B.S. in Accounting.  Prior to joining InterMountain, Terri worked in the healthcare industry for over 17 years.  She enjoys working with the many hospitality teams across the country.  Terri is based at the Home Office in Monroe, LA.
Angela Clark

Angela Clark

Financial Accountant

Angela joined InterMountain in February 2019 as Financial Accountant. She graduated from Delta State University in Cleveland, MS with a BBA in Accountancy. She became a licensed CPA (Certified Public Accountant) in 1995. Prior to moving to Louisiana, Angela worked as a Corporate Tax Accountant for a publicly traded company in the agriculture industry. At InterMountain, she prepares and assists various properties with managing finances and financial reporting. Angela is based at Home Office in Monroe, LA.
Carol Durham

Carol Durham

Financial Accountant

Carol joined InterMountain in 2019 as a Financial Accountant. She is a graduate of the University of Louisiana at Monroe with a degree in accounting. Prior to joining InterMountain, Carol worked as Assistant Controller for a local hospital where she gained valuable experience in all aspects of accounting during her years with that healthcare system. Carol is based at Home Office in Monroe, LA. 
Daniel Smith

Daniel Smith

Financial Accountant

Daniel graduated from Louisiana Tech University with honors in a Bachelor of Accounting and a Master of Business Administration. As a Financial Accountant, he creates financial statements each month, create a yearly budget and manage cash positions of hotels. Daniel is based at Home Office in Monroe, LA.    
Amy Strickland

Amy Strickland

Accounts Payable

Amy joined InterMountain since January of 2008. She started in the Accounts Payable Department. Currently, Amy is the Check Writer/Cash Manager for all hotels. She has been in this role for many years. Amy is based at Home Office in Monroe, LA. 
Lynn Thompson

Lynn Thompson

Accounts Payable

Lynn began with InterMountain in February of 2017. Prior to joining InterMountain, she was an office manager for a small business of about 30 to 35 employees where she had many accounts payable responsibilities. Moving to InterMountain has been a wonderful challenge for her as the volume of invoices is greater than her previous roles. As an InterMountain Accounts Payable Associate, Lynn is responsible for making sure invoices are entered in a timely and efficient manner and that both the vendors and the hotel properties are kept current and happy. She works along side general managers, assistant general managers, directors of sales, above property team members, accountants and more. Lynn is based at Home Office in Monroe, LA. 
Ashley Weaver

Ashley Weaver

Accounts Payable

Ashley started in the hospitality industry working as a hotel front desk clerk. She then moved to InterMountain Home Office as an Accounts Payable Associate in 2016. She also has experience as a small business manager. She is responsible for processing invoices/outgoing payments, verifying AP data, monitoring utilities, monitoring use tax, reconciling statements.  She has led the relationship with Fintech to facilitate payments for regulated alcohol purchases hotels. Ashley is based at Home Office in Monroe, LA. 
Susie Simmons

Susie Simmons

Accounts Payable

Susie joined InterMountain in September 2021 as an Accounts Payable Associate. Prior to joining InterMountain she worked with engineering firms, hospitals and manufacturing/service facilities. She has extensive experience in accounts payable, accounts receivable and payroll. Susie is based at Home Office in Monroe, LA. 
Lauren Rodriguez

Lauren Rodriguez

Accounts Payable

Lauren joined InterMountain in February 2021 as an Accounts Payable Associate. She has an associate degree in General Studies from Louisiana Delta Community College. Before joining InterMountain, Lauren was the Operations Manager at Skyport Aviation in Jacksonville, NC for 3 years before returning to Louisiana. Lauren is based at Home Office in Monroe, LA.  
Kathleen Dupree

Kathleen Dupree

Sales Tax Associate

Kathleen graduate from University Louisiana at Monroe with a BBA in Accounting. She is a CPA (Certified Public Accountant). She joined InterMountain as a Sales Tax Associate and works with sales tax filings and license renewals.  Kathleen is based at Home Office in Monroe, LA.
Chandra Curry

Chandra Curry

Sales Tax Associate

Chandra joined InterMountain in September 2020.  Prior to that, Chandra worked 10+ years in the Home Mortgage industry where she worked in a variety of positions from New Loan Set Up Auditor to Sr. Credit Review/Fraud Auditor to Funding Auditor. With InterMountain, Chandra works in the Sales Tax department where she processes monthly sales tax filings. She also renews licenses and permits for the hotels. Chandra is based at Home Office in Monroe, LA. 
Brian Nims

Brian Nims

Business Analyst

Brian joined InterMountain in 2019 as a Business Analyst. His responsibilities include underwriting potential acquisitions and maintaining the IMM corporate ERP system. Brian obtained his MBA from Louisiana Tech University where he also holds an undergraduate degree in Finance.

Jessica Brown

Jessica Brown

Accounting Administrative Assistant

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Jessica Brown

Jessica Brown

Accounting Administrative Assistant

Jessica joined InterMountain in 2019 in the Accounts Payable department working with open and under-construction hotels. She became the Accounting Administrative Assistant in 2021. Jessica graduated from University of Louisiana at Monroe in Business & Spanish. She assists hotels with opening and maintaining various accounts such as virtual credit cards & merchant accounts. She also sets up and maintains Sam.gov and Dunns & Bradstreet listings. Jessica is a certified travel agent. She is based at Home Office in Monroe, LA.
Ricardo Godinez

Ricardo Godinez

Corporate Director of National Accounts

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Ricardo Godinez

Ricardo Godinez

Corporate Director of National Accounts

Ricardo has been in the hotel industry for 25 years and started as a Night Auditor then promoted to Front Office Manager. The GM at the time said since he knew all of the corporate accounts, he should try Sales as the Sales Coordinator. He was then promoted to Director of Sales. Later, he joined a larger management company where he was the DOS then Regional DOS of 7 California hotels. He was also a GM before joining InterMountain as a Regional Director of Sales. He has worked with Hilton, Marriott, Starwood, Hyatt and IHG. He has been with InterMountain for 10 years. Ricardo’s favorite part of his job is training and visiting property sales to uncover ways to improve sales performance. Ricardo is based in the Los Angeles, CA area.
Kindra Bielefeld

Kindra Bielefeld

Corporate Director of Sales

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Kindra Bielefeld

Kindra Bielefeld

Corporate Director of Sales

Kindra has worked in the hotel industry for over 13 years. She first worked at a full-service property in Wyoming and fell in love with meeting new people every day. Prior to/while working in sales, she worked at a local movie theatre for 8 years and developed a deep love for movies as well. She has worked her way up from Front Desk at one property to General Manager at another then was offered the opportunity to move to Colorado and join the fun side of hotels, Sales and Revenue Management. Kindra had been eyeing this job with InterMountain for a few years and was lucky enough to join the team in 2017. She was then promoted to Area Director of Sales in 2019. Her favorite part of her job has always and will always be the fact that she gets to work with new and exciting people and situations on a daily basis, but that most of this job stays the same. You are able to get good at things, but it is never dull. Kindra is based in the Denver, CO area. 
Claire Hill

Claire Hill

Digital Services and Marketing Manager

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Claire Hill

Claire Hill

Digital Services and Marketing Manager

Claire joined InterMountain in September 2020 on the eCommerce/Digital Services team. Prior to this, she owned an invitations and specialty paper product business where she did graphic design, managed a retail shop and marketed the business. Prior to that, Claire worked at our own Shreveport hotels as Director of Sales. She is bringing marketing, design and hotel experience to the team. She will work mostly remote at her home in Shreveport, LA, but also join the team in Monroe regularly. 
Matthew Santiago

Matthew Santiago

Digital Services and Marketing Manager

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Matthew Santiago

Matthew Santiago

Digital Services and Marketing Manager

Matthew started his hospitality career as an eCommerce intern about a year and a half ago. Prior to that, he worked in the restaurant industry as a server. He joined the IMM Family in March of 2019. He recently graduated from Louisiana Tech University with his MBA. (How ‘bout them dawgs!) Matthew is based at the Home Office in Monroe, LA.
Patricia Durham

Patricia Durham

Regional Director of Revenue Management

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Patricia Durham

Patricia Durham

Regional Director of Revenue Management

Tricia started at the Days Inn Raleigh Durham Airport on the Front Desk. She then moved to Director of Sales then was promoted to General Manager. She joined InterMountain in 2012 as the GM for TownePlace Suites Fayetteville Cross Creek, NC. While she was a GM in her spare time, she trained to become a Revenue Manager. In 2019, she joined our Revenue Management team. Her favorite part of her job is the revenue calls. She loves connecting with properties and helping them meet their revenue goals. Tricia is based in the Fayetteville, NC area. 
Nicole Sohns

Nicole Sohns

Regional Director of Revenue Management

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Nicole Sohns

Nicole Sohns

Regional Director of Revenue Management

Regional Director of Revenue Management - Nicole started working in hotels during her freshman year of college in 2006. She graduated with a BS in Hospitality Management in 2010 from East Stroudsburg University, PA. She has worked in all positions at the hotel including being a GM for several years at Marriott, Hilton and independent hotels. She began her Revenue Management career in 2017 with Aimbridge Hospitality/Pillar Hotels & Resorts. She joined the InterMountain Family in September of 2018. She loves the challenge of improving a struggling hotel. Celebrating that success is so much more rewarding. Nicole is based in the Scranton, PA area. 
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Shannon Barr

Shannon Barr

Regional Director of Revenue Management

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Shannon Barr

Shannon Barr

Regional Director of Revenue Management

Shannon started at Front Desk at an exterior entrance hotel in 1997. She learned a lot through that job. She then moved into sales and became the DOS for the Embassy Suites in Jacksonville, FL. Her husband served in the Navy, so they moved almost every three years based on where he was stationed. She was the GM of the Hilton Garden Inn in Harrisburg, PA. The next move was to Oklahoma City, where she was the DOS for the Courtyard and Residence Inn in Downtown OKC, managed by John Q Hammons. After three years there, they moved back to Pennsylvania. John Q Hammons did not have any hotels located in that area so she transferred to Revenue Management so she could work remotely for them. Three years later, they were on the move again landing in Monroe, LA where her husband has retired. She joined InterMountain as the GM of TownePlace Suites Monroe in 2017. She realized her passion was in Revenue Management and pursued a position with InterMountain. Her favorite part of her job is that every day is different – never know wat is going to pop up! She loves working with her hotel teams. They are the fuel to the fire for her. Shannon is based in the Monroe, LA area. 
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Stephanie Warren

Stephanie Warren

Area Director of Sales

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Stephanie Warren

Stephanie Warren

Area Director of Sales

Stephanie has been in the hospitality industry for 25 years working with Hilton, Marriott, IHG and Hyatt brands. She has been with InterMountain Management 3.5 years. She loves engaging with her hotels, building relationships with the teams and accounts. She also loves booking business! Stephanie is based in the Jackson, MS area. 
Leonardo Charles

Leonardo Charles

Digital Services Manager

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Leonardo Charles

Leonardo Charles

Digital Services Manager

Leonardo moved to Monroe, LA from Monterey, Mexico in 2021 to become a Digital Services Manager. He graduated from Universidad Autonoma de Nuevo Leon (Monterrey, MX) with a degree in Administration. Prior to joining InterMountain, Leonardo worked in finance and accounting for HEB Mexico Grocery Company (Retail industry). As a Digital Services Manager, Leonardo works closely with hotels to optimize their online presence and creating digital marketing strategies. Leonardo is based at Home Office in Monroe, LA. 
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Alyssa Lewter

Alyssa Lewter

IT Specialist

Alyssa joined InterMountain in April 2021 as an IT Specialist. She holds an Associate Degree in Information Technology from Louisiana Delta Community College. Prior to joining InterMountain, she was an electrician for a lumber company, and sometimes also worked on computers/technology while there. She gained knowledge and a love for technology which inspired her to pursue a degree in IT leading her to the path of joining InterMountain. Alyssa prepares, manages and orders various IT equipment for the hotels. She also provides technical assistance for end-users at the hotels & at home office. Alyssa is based at Home Office in Monroe, LA. 
Denzell Lewis

Denzell Lewis

IT Specialist

Denzell joined InterMountain at the beginning of 2022 as an IT Specialist. Prior to joining InterMountain, Denzell worked at CenturyLink (now Lumen) Headquarters in Monroe for eight years as an IT Helpdesk Agent. He developed a love for computers early in life and knew that was what he wanted to do for work. Denzell is currently pursuing his CIS (Computer Information Systems) degree at Grambling State University and plans to graduate in 2024. As an InterMountain IT Specialist, he is responsible for Setting up, managing, and troubleshooting the technology systems that a business uses to maintain computer and software networks. Duties include responding to hardware problems, updating system software. Denzell is based at Home Office in Monroe, LA. 
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