Careers

There are many reasons you would like working for InterMountain Management. While we believe a job well done is its own reward, we also realize that benefits for full-time employees like health insurance, vacation time, and competitive compensation are valuable incentives.
We want our associates to enjoy coming to work, and we strive to maintain a friendly, family-like atmosphere at both the property-level and our corporate offices. Employee integrity is reciprocated through mutual respect and forthright communication. We appreciate the strong work ethic of our associates and believe in promoting from within when possible. We understand that the success of our company is directly proportional to the success of our associates, and we empower them to achieve their best. No matter the position, InterMountain Management delivers constant training and support for a rewarding career.


Sales Manager

The Sales Manager is a representative of the hotel and must reflect a professional image at all times.  The ability to multitask, work well with others, follow through on details, communicate effectively and respond in a timely manner are all required for the position of Sales Manager. Effective written and verbal skills are a necessity in order to effectively communicate with the hotel team, customers and InterMountain corporate. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Establish client base of organizations, associations, social groups, and other SMERF accounts through direct outside and inside sales.
• Responsible for meeting and exceeding sales goals as established by Area/Regional Director of Sales & Marketing and/or General Manager.
• Initiate and follow up on leads.
• Offer creative thinking with social media and room night packages to grow customer loyalty and customer experiences.
• Achieve and grow yearly top-line revenues.
• Achieve and grow local account and global account partnerships.
• Seek out new SMERF business.
• Shift market share business from comp set hotels.
• Create accurate contracts.
• Communicate needs directly to hotel operations team to ensure guest satisfaction.
• Develop market mix of business and recognize top producers.
• Grow and develop group business.
• Maintain accurate records.
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• ​Follow company policies and procedures.

Sales Manager Qualification Requirements: 

To perform this job successfully, an individual must be able to perform each duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.
Required knowledge, skills and abilities include, but are not limited to:

• Hotel experience/prefer hotel sales experience.
• Proactive personality and work style.
• Self-starter and strong team member.
• Leadership skills.
• Experience selling major franchise brand of hotels, i.e., Hilton, Marriott, IHG, Hyatt a plus.
• Excellent oral and written communication skills.
• Excellent organization skills.
• Proficient in Microsoft Outlook, Microsoft Word and other computer programs.

SPECIAL REQUIREMENTS:

• Have a valid U.S. Driver's License
• Have zero DWI/DUI incidents on driving record for the past three years.
• Have zero “major infractions” on driving record for the past three years.
• Will be required to provide evidence of personal auto insurance meeting the state minimum limits or limits of at least $25,000 per person/$50,000 per accident.

​
SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required.

Responsible for assisting the General Manager in directing and overseeing all operational activities and departments in the hotel in order to maximize revenue, deliver a positive guest experience, and provide exceptional customer service for the guests. Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assists in interviewing, hiring, and training new associates and newly promoted associates.
Plans, schedules, assigns, directs, and reviews associate’s work.
Reviews and approves direct report’s time and attendance records.
Appraises job performance, and recognizes associates as appropriate.
Conducts or assists in conducting staff meetings.
Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
Assists General Manager with counseling, disciplining, and making recommendations for dismissals.
Fulfills Manager on Duty shifts.
Assists and/or leads revenue management with the implementation and execution of programs to ensure that the hotel's room occupancy and Average Daily Rate objectives are met.
Strives to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image.
Addresses complaints, identifies and resolves problems in a timely manner; may develop alternative solutions; uses reason when dealing with emotional topics and/or situations.
Assists in the development and implementation of goals, policies, procedures, and priorities relating to the area(s) of responsibility.
Carries out supervisory responsibilities in accordance with IMM policies and procedures, applicable federal and state employment laws and regulations.
Assists in safety training ensuring associates are aware of safety and health requirements, wearing and/or using personal protective equipment (PPE) as necessary, MSDS compliance, and in meeting other applicable OSHA requirements.
Performs quality assurance (QA) requirements for areas of responsibility.
Thoroughly understands and implements the Brand service culture.
Ensures orientation for new team members is thorough and completed in a timely manner.
Assists team members in understanding guest service results; develops and follows-up on plans for improvement and expands strengths.
Assists the GM in developing the hotel budget and capital expenditure plans.
Assists the GM in directing and overseeing all operational activities and departments in the hotel to maximize revenue and to deliver a positive experience and provide exceptional customer service for guests.
Ensures a viable key control program is in place.
Remains highly visible and be readily available and approachable for all guests.
Extends professionalism and courtesy to guests at all times.
Takes initiative to offer assistance or answer questions throughout the hotel.
Become involved in community and/or government affairs.
Assists supervisors in understanding associate’s needs and expectations and how to communicate with and motivate associates.
Creates a hotel environment that emphasizes motivation, empowerment, teamwork and a passion for providing exceptional service.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Sets clear expectations for team members; communicates goals and results; recognizes good team and individual performance on a continuous basis.
Encourages staff to solve guest and associate related concerns.
Develops cross-training opportunities.
Assists General Manager with all accounting functions, including but not limited to accounts payable and receivable, petty cash, payroll, and ordering procedures.
Networks during breakfast (and/or evening social event, when applicable) hours to assist in uncovering new and repeat business needs.
Assists GM in developing and communicating selling strategies, utilizing brand-specific inventory control, RMS reports and other forecasting tools. Reviews these weekly with GM and sales.
Assists the General Manager with scheduling based on occupancy, making sure staffing levels are appropriate to exceed guest expectations.
Walk property numerous times daily, noting positives and deficiencies. Follows-up with team to assess training requirements.
Assists with sales and marketing efforts as directed
Ensures all required food audits are completed per system standards.
Performs all shift checklist responsibilities.
Supports team members to ensure their entire workload is completed daily.
Assists General Manager with daily guestroom inspections.
Performs functions of the General Manager in their absence.
Performs other duties as required.

SUPERVISORY RESPONSIBILITIES:

All property positions in the absence of the General Manager.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

Hotel Management, General Business or Marketing degree preferred.
Six months to one year hotel or management experience preferred.
Or equivalent combination of education and experience.

Knowledge, Skills, and Abilities:

Ability to maintain the confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with hotel guests, other company associates and management including property owners and General Managers, vendors, suppliers, and other members of the general public conducting business with IMM and its owned and managed properties.
Ability to communicate effectively and professionally verbally, in writing, and utilizing proper business telephone etiquette, and in making presentations.
Ability to work in a fast-paced, high-energy and demanding work environment.
Excellent time management skills; multi-tasks skills; ability to prioritize and coordinate details.
Substantial knowledge of hotel operations or ability to learn quickly.
Good management and supervisory skills.
Ability to work as a team player with all levels of associates.
Excellent problem analysis and problem-solving skills required.
Good computer skills.
Ability to learn and accurately use M3 software and other software as needed.
Dedicated, hard-working, self-motivated to work independently with little guidance.
Flexibility to monitor and adjust schedules.
Understanding of revenue generation and profit/loss implications.
Possess working knowledge of P&L statement.
Assist GM with room inventory management, and daily selling strategies.
Excellent guest relations skills.
Effective negotiation skills and strategic thinking.
Practice safety standards at all times.
Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc.

SPECIAL REQUIREMENTS:

Prompt and regular attendance.
Will be required to work nights, weekends and holidays.
Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
Act as a team leader/player with all levels of staff.
Lead by example.
Current and valid driver’s license.
Over-night travel as necessary.
Comply with hotel and/or department uniform and professional behavior and appearance standards.
Participate in all mandatory job training and meetings.
Adhere to property policies and procedures, the Employee Handbook, and/or other property or IMM documents.
Immediately respond to and/or report any suspicious activities, threats, robberies, injuries, etc. by guests, associates or others to the General Manager, proper authorities as appropriate and to IMM.
On-call status
CPR/First Aid Certification or ability to obtain certification.

EQUIPMENT OPERATED:

Computer
Fax machine
Copy machine
Micros machine
Commercial coffee machine

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions. While performing the duties of this job, the associate is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.

The associate is regularly required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 25 pounds. 
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually quiet to moderate.

SELECTION GUIDELINES:

Formal application, rating of education and experience; oral interview; reference and other background checks, and job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

Department: Housekeeping
Reports to: General Manager; Assistant General Manager
Direct Reports: Assistant Housekeeping Supervisor; Room Attendants; Laundry Attendants; Houseman 

SUMMARY:

Responsible for assigning and supervising work activities of housekeeping and laundry department associates to insure clean laundry, and clean, orderly and attractive guest rooms, meeting rooms, lobby, and all other common areas of the hotel. This is a working supervisor position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
Perform quality assurance (QA) requirements for department.
Breaks out the house” with room disbursement with the number of attendants available.
Schedules and maintains proper workforce to ensure correct staffing levels to meet demands of guests and associates.
Inspects the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areas. Reports needed improvements to subordinates and managers.
May assist in scheduling staff according to standards and forecasted occupancy; may assign daily work tasks to employees.
Ensures cleaning and servicing of guest rooms is carried out in a timely and organized manner according to procedures and standards.
Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.
Responds quickly to guest requests in a friendly manner. Reports appropriate guest complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
Reports needed repairs of unsafe conditions to supervisor.
Responsible for all QA documentation for the Housekeeping and Laundry Departments.
Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
Ensures all associates comply with safety policies, and report injuries in a timely manner.
Responsible for approval of vacation requests.
Assigns, supervises, and inspects housekeeping and laundry duties.
Investigates complaints regarding housekeeping and laundry services and equipment and takes corrective action.
Takes monthly inventory, requisitions housekeeping and laundry supplies and equipment.
Assists in interviewing and hiring housekeeping and laundry applicants.
Trains new housekeeping and laundry associates.
In conjunction with management, responsible for counseling and disciplining housekeeping and laundry associates and making recommendations for dismissals.
Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commodes, clean mirrors and windows, change linen, make beds, clean iron caddy and empty water from iron.
Perform other general cleaning, i.e., vanity areas, coffee makers, etc.
Check shower curtain for mildew, scum, and clean accordingly.
Properly replace linen as needed.
Replace guest amenities as needed.
Clean and stock Room Attendant carts, linen/storage rooms, and maintain in a presentable manner.
Check for missing and/or damaged furniture, equipment, etc. and report/replace as necessary.
Immediately inform management/maintenance of items needing repair or not working properly.
Turns in work orders from Room Attendants/Suite Attendants to management on a daily basis, using InterMountain-approved web-based system.
Prepares orders for items needed in guest rooms, housekeeping, and laundry, and gives them to the General Manager.
Work in laundry area as necessary.
Explains discrepancies between rooms rented and rooms cleaned.
Properly log and secure lost and found items in compliance with standards.
Maintain security for guests and property by keeping room doors locked at all times.
Remain highly visible and be readily available for guests at all times.
Take initiative to offer assistance or answer questions throughout the hotel.
Responsible for proper administration of key control for issued keys or keys left by guests in the room.
Willingness and ability to train new associates.
Thoroughly understand and implement the Brand service culture.
Perform all shift checklist responsibilities.
Support team members to ensure the team’s entire workload is completed daily.
Perform other duties as required.

SUPERVISORY RESPONSIBILITIES:

Supervises all positions in Housekeeping and Laundry Departments.

QUALIFICATION REQUIREMENTS: 

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

High School diploma or GED preferred.
Minimum one-year previous experience required.
Supervisory experience and/or training required.

Knowledge, Skills and Abilities:

Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
Ability to communicate effectively verbally and in writing and good telephone skills.
Ability to work in a fast-pace, high-energy and demanding work environment.
Good knowledge of hotel operations or ability to learn quickly.
Good supervisory skills
Ability to work as a team player with all levels of associates.
Dedicated, hard-working, self-motivated.
Good time management skills; multi-tasks skills; ability to prioritize; and coordinate details.
Flexibility to adjust work priorities as necessary.
Basic computer knowledge; ability to print reports and implement current room status.
Practice safety standards at all times. 
Skill in operation of tools and equipment listed below.
Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc. 

SPECIAL REQUIREMENTS:

Prompt and regular attendance.
Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
Comply with hotel and/or department uniform and professional behavior and appearance standards.
Carry out all reasonable requests by managers and act as a team player with all levels of staff.
Participate in all mandatory job training and meetings.
Adhere to property policies and procedures, the Employee Handbook, and/or other property and IMM documents.
Immediately report any suspicious activities by guests or others.
Ability to successfully complete brand standard training including brand service training. 

EQUIPMENT OPERATED:

Computer
Vacuum cleaner
Carpet Extractor
Copy machine
Room Attendant cart
Laundry chute
Ozone machine
Rollaway bed; sofa bed; baby crib
Oven
Refrigerator
Dish washer 

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions. This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The associate is regularly required to stand, walk, and reach with hands and arms.

The associate must frequently lift and/or move up to 30 pounds. 
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually moderate to loud.
Associate may be required to wear personal protective equipment (PPE) while performing certain duties. 

SELECTION GUIDELINES:

Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

Department: Housekeeping
Reports to: Executive Housekeeper
Direct Reports: None;  Indirect supervision of Housekeeping Attendants, Laundry Attendants, Houseman

SUMMARY: 

Responsible for assisting the Housekeeping Supervisor in assigning and supervising work activities of housekeeping and laundry department associates to insure clean laundry, and clean, orderly and attractive guest rooms, meeting rooms, lobby, and all other common areas of the hotel.  This is a working supervisor position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
Perform quality assurance (QA) requirements for department.
Assists Housekeeping Supervisor in all duties and may act in that capacity when Housekeeping Supervisor is off duty including but not limited to the following:
“Breaks out the house” with room disbursement with the number of attendants available.
Schedules and maintains proper workforce (Room Attendants/Suite Attendants) to ensure correct staffing levels to meet demands of guests and associates.
Responsible for all QA documentation for the Housekeeping Department.
Responsible for approval of vacation requests.
Keep abreast of and comply with Brand Standards.
Implement Reward Programs within Brand Standards.
Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commodes, clean mirrors and windows, change linen, make beds, clean iron caddy and empty water from iron.
Perform other general cleaning, i.e., vanity areas, coffee makers, etc.
Check shower curtain for mildew, scum, and clean accordingly.
Properly replace linen as needed.
Replace guest amenities as needed.
Clean and stock Room Attendant/Suite Attendant carts, linen/storage rooms, and maintain in a presentable manner.
Check for missing and/or damaged furniture, equipment, etc. and report it to the Housekeeping Supervisor.
Report maintenance problems in guest rooms.
May be required to work in laundry area as necessary.
Maintain security for guests and property by keeping room doors locked at all times.
Remain highly visible and be readily available for guests at all times.
Take initiative to offer assistance or answer questions throughout the hotel.
Responsible for proper administration of key control for issued keys or keys left by guests in the room.
Willingness and ability to train new associates.
Complete maintenance work orders and deliver to the supervisor in a timely manner.
Thoroughly understand and implement the Brand service culture.
Perform all shift checklist responsibilities.
Support team members to ensure the team’s entire workload is completed daily.
Perform other duties as required.

SUPERVISORY RESPONSIBILITIES:

Indirect supervision of Housekeeping and Laundry Departments. 

QUALIFICATION REQUIREMENTS: 

To perform this job successfully, an individual must be able to perform each duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

High School diploma or GED preferred.
Six months to one year previous experience required.
Supervisory experience preferred.
Knowledge, Skills and Abilities: Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
Ability to communicate effectively verbally and in writing and good telephone skills.
Ability to work in a fast-pace, high-energy and demanding work environment.
Basic knowledge of hotel operations or ability to learn quickly.
Ability to work as a team player with all levels of associates.
Dedicated, hard-working, self-motivated.
Good time management skills; multi-tasks skills; ability to prioritize; and coordinate details.
Flexibility to adjust work priorities as necessary.
Basic computer knowledge; ability to print reports and implement current room status.
Practice safety standards at all times.
Skill in operation of tools and equipment listed below.
Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc.

SPECIAL REQUIREMENTS:

Prompt and regular attendance.
Work flexible hours and/or overtime as required.The hotel operates 7 days a week, 24 hours a day.Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
Comply with hotel and/or department uniform and professional behavior and appearance standards.
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
Participate in all mandatory job training and meetings.
Adhere to property policies and procedures, the Employee Handbook, and/or other property and IMM documents.
Immediately report any suspicious activities by guests or others.

EQUIPMENT OPERATED:

Copy machine
Vacuum cleaner
Room Attendant/Suite Attendant cart
Laundry chute
Ozone Machine
Rollaway bed; sofa bed; baby crib

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.  This description of physical and mental activities is not intended to describe essential job functions.  Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.

While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.
The associate is regularly required to stand, walk, and reach with hands and arms.
The associate must frequently lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually moderate to loud.
Associate may be required to wear personal protective equipment (PPE) while performing certain duties

SELECTION GUIDELINES:

Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required.

 The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position.  The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for property and ensure property supervisors perform QA for their areas of responsibility.
• Know and satisfy the needs of the property owners, the Management Company, associates, and guests bearing in mind these needs are subject to change.
• Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensures all departments are profitable and maintain strong working relationships.
• Along with the sales team, creates local and national marketing plans and pricing strategies and knows market segments. Responds quickly to changing market conditions and revises strategies accordingly.
• Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff.
• Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
• Maintains and improves property standards and service to ensure guest satisfaction and the right public image.
• Ensures that the property and its inventories are always in the best of conditions.
• Develops annual budget and capital expenditure plans.
• Achieves budgeted revenue and profit goals, balancing cost with guest satisfaction.
• Complies with all corporate accounting procedures.
• Prepares and submits on a timely basis operational results/reports to corporate office and/or property owners.
• Ensures the implementation of and adherence to all policies and procedures.
• Walks and inspects property several times daily, and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.
• Ensures property hiring and all associate practices comply with company and legal requirements and strives for a culturally diverse work place.
• Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
• Delegates various tasks to the AGM and/or department supervisors to ensure the smooth operation of the property.
• Monitors performance, develops and guides associates in career paths.
• Conducts performance evaluations for all employees, including department heads and supervisors.
• Responsible for maintaining proper and confidential associate files, i.e., personnel files, medical files, investigative files, etc.
• Promotes teamwork and high morale with associates.
• Aggressively reduces the number of accidents, and minimizes worker’s compensation and unemployment claims and resulting costs.
• Assists in the development and implementation of Sales and Marketing Program and Quarterly Sales Strategy Reports.
• Continually solicits new and repeat business for the hotel.
• Accompanies the Sales Manager on sales calls.
• Becomes involved in community and/or government affairs.
• Possesses and utilizes excellent time management skills.
• Remains highly visible and readily available for guests at all times.
• Takes initiative to offer assistance or answer questions throughout the hotel.
• Ensures that a viable key control program is in place.
• Ensures InterMountain-approved web-based system of work order accountability is used fully and appropriately.
• Thoroughly understands and implements the Brand service culture.
• Performs all shift checklist responsibilities.
• Supports team members to ensure the team’s entire workload is completed daily.
• Provides a professional image at all times through appearance and dress.
• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES:

• All property positions.

QUALIFICATION REQUIREMENTS: 

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

• Hotel Management, General Business or Marketing degree preferred.
• Two to three years management experience preferred.
• Or equivalent combination of education and experience.

Knowledge, Skills and Abilities:

• Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
• Ability to work in a courteous, tactful and patient manner with hotel guests, other company associates and management including corporate associates, property owners, vendors, suppliers, and other members of the general public conducting business with IMM and its owned and managed properties.
• Strong interpersonal skills needed to cultivate customer relations and work with associates of various levels and backgrounds.
• Ability to communicate effectively and professionally verbally, in writing, and utilizing proper business telephone etiquette, and in making presentations.
• Ability to work in a fast-pace, high-energy and demanding work environment.
• Excellent time management skills; multi-tasks skills; ability to prioritize and coordinate details.
• Substantial knowledge of hotel operations or ability to learn quickly.
• Good management and supervisory skills.
• Ability to work as a team player with all levels of associates.
• Excellent problem analysis and problem solving skills required.
• Good computer skills.
• Ability to learn and accurately use M3 software and other software as needed.
• Dedicated, hard-working, self-motivated to work independently with little guidance.
• Flexibility to monitor and adjust schedules.
• Good understanding of revenue generation and profit / loss implications.
• Possess strong working knowledge of P&L statement.
• Understand brand-specific inventory control portal and daily selling strategies.
• Ensures hotel is in compliance with all federal, state and local laws, tax laws (including exemption criteria) OSHA, EEOC, Wage Hour and Health laws.
• Excellent guest relations skills.
• Effective negotiation skills and strategic thinking.
• Practice safety standards at all times.
• Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc.

SPECIAL REQUIREMENTS:

• Prompt and regular attendance.
• Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
• Act as a team leader / player with all levels of staff.
• Lead by example.
• Participate in self-development to include participation in IMM sponsored webinars and training programs, independent on-site training activities and non-company activities (reading, participation in civic and professional associations, courses, or seminars).
• Current and valid driver’s license.
• Over-night travel as necessary.
• Professional behavior and appearance.
• Participate in all mandatory job training and meetings.
• Adhere to property policies and procedures, the Employee Handbook, and/or other property or IMM documents.
• Immediately respond to and/or report any suspicious activities, threats, robberies, injuries, etc. by guests, associates or others to the proper authorities as appropriate and to IMM.
• On-call status
• CPR/First Aid Certification or ability to obtain certification.

EQUIPMENT OPERATED:

• Computer
• Fax machine
• Copy machine
• Micros machine
• Commercial coffee machine

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.While performing the duties of this job, the associate is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. 

• The associate is regularly required to stand, walk, and reach with hands and arms.
• The associate must frequently lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

SELECTION GUIDELINES:
Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

Department: IT
Reports to: IT Manager
Direct Reports: None

SUMMARY:

Responsible for ordering, setting-up, and maintaining company computers, e-mail, network, servers, and provides technical assistance and training to system users. Provide outstanding IT Support, including handholding, to our home office and hotel users for their daily technology needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Order and set-up desktop and laptop computers for properties nationwide.
Maintain corporate servers and internal domain, network shares, and network peripherals.
Administer Office 365/Exchange Server, including account creation, e-mail policies, Office 365 groups, and troubleshooting end-user issuers.
Manage Azure Active Directory user accounts and user access to company resources on Intranet site (SharePoint Online).
Recommend strategies for backups, e-mail archiving, antivirus, and other software solutions.
Remotely interface with property staff using tools like LogMeIn and/or third-party technicians to provide technical assistance and problem resolution.
Provide telephone tech support for various end-user technical issues and remote assistance.
Previous PCI Compliance and network security experience will be considered a plus.
Ability to troubleshoot modem/router/firewall, IP, DNS, and DHCP issues
Previous web design/development is a plus.
Provide technical assistance and computer training to groups of associates or one-on-one to system users.
Be comfortable in a Cloud based, cloud first environment. Previous cloud migrations a plus. Able to apply cloud technologies to hotel networks and systems.

User setup and maintenance on various cloud-based portals:
Office 365
UKG
Quore
Equifax

Assist other associates as the workload dictates and perform other duties as required.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

Bachelor’s Degree in Computer Science or Information Technology related field preferred;
Two to three years’ experience with Office 365, Azure Active Directory, Microsoft Active Directory and/or Exchange Online environments.
Two to three years’ experience with SharePoint Online Administration
Equivalent combination of education and experience.

Required knowledge, skills and abilities include, but are not limited to:

Ability to maintain confidentiality of business and financial matters and information related to the owner(s), partners, properties, guests, associates, etc.
Good interpersonal skills.
Ability to work in a courteous, tactful and patient manner with other company associates and management including property owners and General Managers, vendors, and other members of the general public conducting business with InterMountain Management and its owned and managed properties.
Ability to communicate effectively and professionally verbally, in writing, and utilizing proper business telephone etiquette.
Ability to work in a fast-pace, high-energy and demanding work environment.
Excellent time management skills; multi-tasks skills; ability to prioritize and coordinate details.
Thorough knowledge of computer technology and skilled in maintaining company computers, network, and servers.
Ability to design and update websites and Intranet sites.
Ability to troubleshoot, provide technical assistance and problem resolution.
Knowledge of computer repair helpful.
Experience in or ability to understand and use Enterprise Accounting systems like SAP or M3.
Basic understanding of how job duties impact company financials and property owners.

SPECIAL REQUIREMENTS:

Prompt and regular attendance
Work overtime as required.
Professional attitude and appearance.
Participate in all mandatory job training and meetings.
Adhere to company policies and procedures and Employee Handbook.
Current and valid driver’s license
Limited overnight travel as necessary

EQUIPMENT OPERATED:

Computer
Network equipment / cabling.
Servers and workstation computers in a domain.
General office equipment
Fax and copy machines
Scanner

PHYSICAL DEMAND AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

While performing the duties of this job, the employee is regularly required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The employee is frequently required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually quiet to moderate.

SELECTION GUIDELINES:

Formal application, a rating of education and experience; oral interview; reference and other background checks, and job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

Department: IT
Reports to: IT Manager
Direct Reports: None

SUMMARY:

Responsible for ordering, setting-up, and maintaining company computers, e-mail, network, servers, and provides technical assistance and training to system users. Provide outstanding IT Support, including handholding, to our home office and hotel users for their daily technology needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare desktop and laptop computers for properties nationwide.
• Administer Office 365/Exchange Server, including account creation, e-mail policies, Office 365 groups, and troubleshooting end-user issuers.
• Manage Azure Active Directory user accounts and user access to company resources on Intranet site (SharePoint Online).
• Remotely interface with property staff using tools like LogMeIn and/or third-party technicians to provide technical assistance and problem resolution.
• Provide telephone tech support for various end-user technical issues and remote assistance.
• Previous PCI Compliance or network security training will be considered a plus.
• Ability to troubleshoot minor modem/router/firewall, IP, DNS, and DHCP issues
• Provide technical assistance and computer training to groups of associates or one-on-one to system users.
• Be comfortable in a Cloud based, cloud first environment.  Previous cloud migrations a plus.  Able to apply cloud technologies to hotel networks and systems.
• User setup and maintenance on various cloud-based portals:
  • Office 360
  • I-9 / E-Verify
  • Kronos
  • Quore
  • Equifax
• Assist other associates as the workload dictates and perform other duties as required. 

Required knowledge, skills and abilities include, but are not limited to:

• Open-minded with a can-do attitude
• Ability to learn complex technical issues and the patience to follow-through until resolution
• Ability to maintain confidentiality of business and financial matters and information related to the owner(s), partners, properties, guests, associates, etc.
• Good interpersonal skills. 
• Ability to work in a courteous, tactful, and patient manner with other company associates and management including property owners and General Managers, vendors, and other members of the general public conducting business with InterMountain Management and its owned and managed properties.
• Ability to communicate effectively and professionally verbally, in writing, and utilizing proper business telephone etiquette.
• Ability to work in a fast-pace, high-energy and demanding work environment.
• Excellent time management skills; multi-tasking skills; ability to prioritize and coordinate details.
• Thorough knowledge of computer technology and skilled in maintaining company computers, network, and servers.
• Ability to design and update websites and Intranet sites.
• Ability to troubleshoot, provide technical assistance and problem resolution.
• Knowledge of computer repair helpful.
• Basic understanding of how job duties impact company financials and property owners. 

Education and/or Experience:

• Pursuing Bachelor’s Degree in Computer Science or Information Technology related field preferred; Technology related Associates Degree will also be considered
• Familiar with Office 365, Azure Active Directory, Microsoft Active Directory and/or Exchange Online environments.
• Familiar with SharePoint Online Administration
• Interest in Network and Security Administration, Cyber Security Certifications preferred
• Interest in PCI Compliance

SUPERVISORY RESPONSIBILITIES:

• None

SPECIAL REQUIREMENTS:

• Prompt and regular attendance
• Work overtime as required.
• Professional attitude and appearance.
• Participate in all mandatory job training and meetings.
• Adhere to company policies and procedures and Employee Handbook.
• Current and valid driver’s license
• Limited overnight travel as necessary

EQUIPMENT OPERATED:

• Computer
• Network equipment / cabling.
• Servers and workstation computers in a domain.
• General office equipment
• Fax and copy machines
• Scanner

PHYSICAL DEMAND AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

• While performing the duties of this job, the employee is regularly required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The employee is frequently required to stand, walk, and reach with hands and arms.
• The employee must occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

SELECTION GUIDELINES:

Formal application, a rating of education and experience; oral interview; reference and other background checks, and job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

Department: IT
Reports to: IT Manager
Direct Reports: None

SUMMARY:

Responsible for ordering, setting-up, and maintaining company computers, e-mail, network, servers, and provides technical assistance and training to system users. Provide outstanding IT Support, including handholding, to our home office and hotel users for their daily technology needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare desktop and laptop computers for properties nationwide.
• Administer Office 365/Exchange Server, including account creation, e-mail policies, Office 365 groups, and troubleshooting end-user issuers.
• Manage Azure Active Directory user accounts and user access to company resources on Intranet site (SharePoint Online).
• Remotely interface with property staff using tools like LogMeIn and/or third-party technicians to provide technical assistance and problem resolution.
• Provide telephone tech support for various end-user technical issues and remote assistance.
• Previous PCI Compliance or network security training will be considered a plus.
• Ability to troubleshoot minor modem/router/firewall, IP, DNS, and DHCP issues
• Provide technical assistance and computer training to groups of associates or one-on-one to system users.
• Be comfortable in a Cloud based, cloud first environment.  Previous cloud migrations a plus.  Able to apply cloud technologies to hotel networks and systems.
• User setup and maintenance on various cloud-based portals:
  • Office 365
  • I-9 / E-Verify
  • Kronos
  • Quore
  • Equifax
• Assist other associates as the workload dictates and perform other duties as required. 

Required knowledge, skills and abilities include, but are not limited to:

• Open-minded with a can-do attitude
• Ability to learn complex technical issues and the patience to follow-through until resolution
• Ability to maintain confidentiality of business and financial matters and information related to the owner(s), partners, properties, guests, associates, etc.
• Good interpersonal skills. 
• Ability to work in a courteous, tactful, and patient manner with other company associates and management including property owners and General Managers, vendors, and other members of the general public conducting business with InterMountain Management and its owned and managed properties.
• Ability to communicate effectively and professionally verbally, in writing, and utilizing proper business telephone etiquette.
• Ability to work in a fast-pace, high-energy and demanding work environment.
• Excellent time management skills; multi-tasking skills; ability to prioritize and coordinate details.
• Thorough knowledge of computer technology and skilled in maintaining company computers, network, and servers.
• Ability to design and update websites and Intranet sites.
• Ability to troubleshoot, provide technical assistance and problem resolution.
• Knowledge of computer repair helpful.
• Basic understanding of how job duties impact company financials and property owners. 
• Education and/or Experience:
• Bachelor’s Degree in Computer Science or Information Technology related field preferred; Technology related Associates Degree or previous Military IT/network experience will also be considered
• Experience/Familiar with Office 365, Azure Active Directory, Microsoft Active Directory and/or Exchange Online environments.
• Experience/Familiar with SharePoint Online Administration
• Interested in Network and Security Administration, Cyber Security Certifications preferred
• Interested in PCI Compliance

SUPERVISORY RESPONSIBILITIES:

• None

SPECIAL REQUIREMENTS:

• Prompt and regular attendance
• Work overtime as required.
• Professional attitude and appearance.
• Participate in all mandatory job training and meetings.
• Adhere to company policies and procedures and Employee Handbook.
• Current and valid driver’s license
• Limited overnight travel as necessary

EQUIPMENT OPERATED:

• Computer
• Network equipment / cabling.
• Servers and workstation computers in a domain.
• General office equipment
• Fax and copy machines
• Scanner

PHYSICAL DEMAND AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

• While performing the duties of this job, the employee is regularly required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The employee is frequently required to stand, walk, and reach with hands and arms.
• The employee must occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

SELECTION GUIDELINES:

Formal application, a rating of education and experience; oral interview; reference and other background checks, and job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists in interviewing, hiring, and training new associates and newly promoted associates.
• Plans, schedules, assigns, directs, and reviews associate’s work.
• Reviews and approves direct report’s time and attendance records.
• Appraises job performance, and recognizes associates as appropriate.
• Conducts or assists in conducting staff meetings.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Assists General Manager with counseling, disciplining, and making recommendations for dismissals.
• Fulfills Manager on Duty shifts.
• Assists and/or leads revenue management with the implementation and execution of programs to ensure that the hotel's room occupancy and Average Daily Rate objectives are met.
• Strives to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image.
• Addresses complaints, identifies and resolves problems in a timely manner; may develop alternative solutions; uses reason when dealing with emotional topics and/or situations.
• Assists in the development and implementation of goals, policies, procedures, and priorities relating to the area(s) of responsibility.
• Carries out supervisory responsibilities in accordance with IMM policies and procedures, applicable federal and state employment laws and regulations.
• Assists in safety training ensuring associates are aware of safety and health requirements, wearing and/or using personal protective equipment (PPE) as necessary, MSDS compliance, and in meeting other applicable OSHA requirements.
• Performs quality assurance (QA) requirements for areas of responsibility.
• Thoroughly understands and implements the Brand service culture.
• Ensures orientation for new team members is thorough and completed in a timely manner.
• Assists team members in understanding guest service results; develops and follows-up on plans for improvement and expands strengths.
• Assists the GM in developing the hotel budget and capital expenditure plans.
• Assists the GM in directing and overseeing all operational activities and departments in the hotel to maximize revenue and to deliver a positive experience and provide exceptional customer service for guests.
• Ensures a viable key control program is in place.
• Remains highly visible and be readily available and approachable for all guests.
• Extends professionalism and courtesy to guests at all times.
• Takes initiative to offer assistance or answer questions throughout the hotel.
• Become involved in community and/or government affairs.
• Assists supervisors in understanding associate’s needs and expectations and how to communicate with and motivate associates.
• Creates a hotel environment that emphasizes motivation, empowerment, teamwork and a passion for providing exceptional service.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Sets clear expectations for team members; communicates goals and results; recognizes good team and individual performance on a continuous basis.
• Encourages staff to solve guest and associate related concerns.
• Develops cross-training opportunities.
• Assists General Manager with all accounting functions, including but not limited to accounts payable and receivable, petty cash, payroll, and ordering procedures.
• Networks during breakfast (and/or evening social event, when applicable) hours to assist in uncovering new and repeat business needs.
• Assists GM in developing and communicating selling strategies, utilizing brand-specific inventory control, RMS reports and other forecasting tools. Reviews these weekly with GM and sales.
• Assists the General Manager with scheduling based on occupancy, making sure staffing levels are appropriate to exceed guest expectations.
• Walk property numerous times daily, noting positives and deficiencies. Follows-up with team to assess training requirements.
• Assists with sales and marketing efforts as directed
• Ensures all required food audits are completed per system standards.
• Performs all shift checklist responsibilities.
• Supports team members to ensure their entire workload is completed daily.
• Assists General Manager with daily guestroom inspections.
• Performs functions of the General Manager in their absence.
• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES:

• All property positions in the absence of the General Manager.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

• Hotel Management, General Business or Marketing degree preferred.
• Six months to one year hotel or management experience preferred.
• Or equivalent combination of education and experience.

Knowledge, Skills, and Abilities:

• Ability to maintain the confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
• Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with hotel guests, other company associates and management including property owners and General Managers, vendors, suppliers, and other members of the general public conducting business with IMM and its owned and managed properties.
• Ability to communicate effectively and professionally verbally, in writing, and utilizing proper business telephone etiquette, and in making presentations.
• Ability to work in a fast-paced, high-energy and demanding work environment.
• Excellent time management skills; multi-tasks skills; ability to prioritize and coordinate details.
• Substantial knowledge of hotel operations or ability to learn quickly.
• Good management and supervisory skills.
• Ability to work as a team player with all levels of associates.
• Excellent problem analysis and problem-solving skills required.
• Good computer skills.
• Ability to learn and accurately use M3 software and other software as needed.
• Dedicated, hard-working, self-motivated to work independently with little guidance.
• Flexibility to monitor and adjust schedules.
• Understanding of revenue generation and profit/loss implications.
• Possess working knowledge of P&L statement.
• Assist GM with room inventory management, and daily selling strategies.
• Excellent guest relations skills.
• Effective negotiation skills and strategic thinking.
• Practice safety standards at all times.
• Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc.

SPECIAL REQUIREMENTS:

• Prompt and regular attendance.
• Will be required to work nights, weekends and holidays.
• Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
• Act as a team leader/player with all levels of staff.
• Lead by example.
• Current and valid driver’s license.
• Over-night travel as necessary.
• Comply with hotel and/or department uniform and professional behavior and appearance standards.
• Participate in all mandatory job training and meetings.
• Adhere to property policies and procedures, the Employee Handbook, and/or other property or IMM documents.
• Immediately respond to and/or report any suspicious activities, threats, robberies, injuries, etc. by guests, associates or others to the General Manager, proper authorities as appropriate and to IMM.
• On-call status
• CPR/First Aid Certification or ability to obtain certification.

EQUIPMENT OPERATED:

• Computer
• Fax machine
• Copy machine
• Micros machine
• Commercial coffee machine

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions. While performing the duties of this job, the associate is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.

• The associate is regularly required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

SELECTION GUIDELINES:

Formal application, rating of education and experience; oral interview; reference and other background checks, and job-related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.